Frequently Asked Questions
What is the difference between a WALK/PLAYTIME and a DROP-IN?
Both services are offered as house calls and include a potty break.
Can my dog be a candidate for daycare?
It completely depends on your dog's energy level and social skills. In order to be considered a dog must be comfortable around other dogs and respectful of the boundaries and signals of other dogs. For this reason, I only offer daycare to my existing clients who I am already well-acquainted and familiar with.
How does DAYCARE work?
First, once I have approved your dog, they will come for a test day a.k.a. and evaluation day. This means you will drop your pup off with me and I will spend the day introducing your pup to the pack using separation, controlled interactions, and group walks. This intitial day comes free of charge.
What is your cancellation policy?
What health records do I need to provide for my pet?
I require that all dogs and cats are up to date on their rabies and distemper vaccinations unless medically exempt. You can send proof of their paperwork either by including a photo of it or scanning and adding it as a pdf attachment via email.
Why do you require dogs to be wearing a harness when you are handling them?
Harnesses that clip on the dog's back are the absolute safest possible tool to use when walking a dog on leash. A dog's chest is the strongest part of their body, hence why sled dogs and work horses wear body harnesses in order to pull the load.
Don't harnesses cause dogs to pull more?
This is totally a myth. It may seem like they do, but in reality your dog is pulling as much as they would have liked to the entire time. It is simply that the harness is far more comfortable than a collar or head halter due to its better distribution of pressure.
Is my dog at risk because they could slip out of their harness?
There is pretty much always a possibility they could escape if they really tried to unless they are wearing a slip collar
Where do you conduct training?
All training is conducted on location, either at or outside your home or in a public area. Any sessions to be done in a public place will be dicussed and agreed upon ahead of time.
What is the best way to ask a question regarding my homework in Google Classroom?
Click on the Material your question is related to. If you scroll to the bottom of the page, you'll find a text box that says "Add class comment...." where you can type in and post a question for your instructor and other students (if applicable) to see. Your question will be addressed as soon as possible, usually within the same day.
How do I access my Google Classroom?
You can check out step-by-step instructions on how to join your class (on desktop) here.
What do training packages include?
Along with each scheduled session you will also receive weekly homework assignments that include videos, articles, and other helpful resources to strengthen your existing skills and further expand your knowledge as a dog owner. You will also have a lifetime of support, so that means I am happy to answer any questions or help troubleshoot issues related to the program no matter how long ago it was completed.
Can I schedule just a single session at a time?
Single sessions are available only to existing clients who have completed another program. These are intended only to continue working on behaviors and concepts previously covered, not to introduce brand new material.
Which training program is right for me?
Regardless of how much experience you may or may not have, I always recommend starting with my most popular course: The Basics. The program is designed to benefit both people who have done extensive training in the past as well as people who are only just beginning with their dog, so no matter what you will learn some new, very valuable strategies and techniques.
What does "LIMA" stand for?
My dog pulls on leash. Should I get them a head halter or a body harness?
Short answer: probably a body harness. These can be used on a regular basis with significantly less risk of injury than other equipment and are the most comfortable option for dogs.
How can I get in contact with you?
I communicate via email and scheduled video chats only. I do not give out my personal phone number but I can place private calls if necessary. Click here to send me an email.
You recommended I get [insert product here] for my dog/cat/etc. Which one would you suggest?
Check out my Recommended Products page to see all of the specific and general products I recommend to all of my clients.
What is the difference between BOARDING and HOUSE SITTING?
BOARDING is when your dog comes to my home to stay overnight, and is available to approved daycare clients only.
How come I cannot book BOARDING or HOUSE SITTING?
Due to the limited availability for boarding, all requests must be communicated directly to me via email. Boarding is available for existing daycare clients only.
Why is there no listed price for a full grooming (bath, pedicure, etc.)?
The cost of a full spa service varies greatly depending on the size of the dog, type of coat, and condition of the coat as well. Please email me directly for an estimated price specific to your dog.
What discounts do you offer?
R.A.T.E. now offers a loyalty program where certain booked appointments count towards "Paw Prints", and Paw Prints can be redeemed for discounted or even free services.